Customer Service and Sales Representative
Ultra Bright Lightz Ultra Bright Lightz Hauppauge, NY Hauppauge, NY Full-time Full-time $23 - $24 an hour $23 - $24 an hour 22 hours ago 22 hours ago 22 hours ago Ultra Bright Lightz is an employee-driven e-commerce company that prides itself on offering affordable life-saving emergency vehicle lighting to first responders around the world.
Our company operates in a close-knit team environment, and we're looking for the next all-star with a desire to provide world-class service! The Customer Service Representative will provide technical product support and order management support including taking phone orders as well as other related customer service tasks.
Customer queries are often technical and will require an understanding of electronics and automotive design.
All product training will be provided.
Our culture is our number one priority and we hire on attitude first and skills second.
We operate in a fast-paced environment with a fun and rewarding company culture and an open-door policy for feedback.
If you are interested in helping us dominate our industry, Ultra Bright Lightz may be for you! This position is currently in our office in Hauppauge from 9-5 M-F.
Responsibilities and Duties Answer inbound calls from customers within 3 rings Answer all emails the same day Respond to live chat messages within 10 minutes Facilitate phone orders Solve customer's problems Assist walk-in customers in our showroom Process returns and exchanges Generate RMAs Engage with customers on our social media platforms Qualifications and Skills A desire to provide world-class service Exceptional listening and responding skills Strong problem-solving skills Ability to multitask in a fast-paced environment Job Type:
Full-time Pay:
$23.
00 - $24.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Health insurance Paid time off Schedule:
8 hour shift Monday to Friday COVID-19 considerations:
Office desks are space 6ft
apart for safety.
Hand sanitizer is located throughout the building.
Education:
High school or equivalent (Required) Shift availability:
Day Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our company operates in a close-knit team environment, and we're looking for the next all-star with a desire to provide world-class service! The Customer Service Representative will provide technical product support and order management support including taking phone orders as well as other related customer service tasks.
Customer queries are often technical and will require an understanding of electronics and automotive design.
All product training will be provided.
Our culture is our number one priority and we hire on attitude first and skills second.
We operate in a fast-paced environment with a fun and rewarding company culture and an open-door policy for feedback.
If you are interested in helping us dominate our industry, Ultra Bright Lightz may be for you! This position is currently in our office in Hauppauge from 9-5 M-F.
Responsibilities and Duties Answer inbound calls from customers within 3 rings Answer all emails the same day Respond to live chat messages within 10 minutes Facilitate phone orders Solve customer's problems Assist walk-in customers in our showroom Process returns and exchanges Generate RMAs Engage with customers on our social media platforms Qualifications and Skills A desire to provide world-class service Exceptional listening and responding skills Strong problem-solving skills Ability to multitask in a fast-paced environment Job Type:
Full-time Pay:
$23.
00 - $24.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Health insurance Paid time off Schedule:
8 hour shift Monday to Friday COVID-19 considerations:
Office desks are space 6ft
apart for safety.
Hand sanitizer is located throughout the building.
Education:
High school or equivalent (Required) Shift availability:
Day Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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