Technical Call Center Representative

Full time opportunity in a high volume environment providing technical support, entering orders and overall customer service.
In this position you will answer client calls to identify and resolve issues.
It is essential that a candidate possess the ability to:
- verify status of customer accounts with proficient use of database system
- provide support via website chat and telephone
- employ comprehensive product and program knowledge
- perform order entry with proficiency in Word, Excel and Outlook
- book onsite service appointments

Minimum Requirements:
- 2+ years in a customer service role
- demonstration of strong communication skills (verbal and written)
- college degree preferred

Will consideration new college graduates who are computer proficient and willing to train!
Competitive salary offered!

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